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Member Safety

Community Care works to improve the safety of our members. Here are some ways we look at member safety:

• Reviewing treatment records to find any problems such as incomplete assessments
• Looking into harmful events, such as a member being hurt while getting care, and
• Reviewing all member complaints about safety.

Community Care also works with the providers to improve the safety of our members. Sometimes Community Care visits the office of someone who wants to be a HealthChoices Provider. This is to make sure it is a safe place for our members.

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