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UPMC Health Plan
Behavioral Health Services Member Services
1-888-251-0083
1-877-877-3580 (TTY)

Monday - Friday, 8AM - 5PM
In urgent or emergency situations,
staff is available 24 hours a day,
7 days a week.

Behavioral Health Practice Guidelines

UPMC Health Plan Behavioral Health Services uses the American Psychiatric Association (APA) Guidelines for Major Depressive Disorder (Second Edition)and the National Institute on Drug Abuse (NIDA) Principles of Drug Addiction Treatment: A Research Based Guideto help you and your provider make decisions about appropriate health care for specific clinical situations.

To obtain copies of these guidelines, please contact UPMC Health Plan Behavioral Health Services at 1-888-251-0083. These can also be accessed on the web by clicking here  for the APA guideline on Major Depressive Disorder and here for the NIDA guideline on drug addiction treatment.

UPMC Health Plan Behavioral Health Services welcomes your input regarding these guidelines. If you wish to provide feedback on the guidelines, please contact Community Care at 1-888-251-0083 (Hearing Impaired TTY Line: 1-877-877-3580) and ask for a Quality Management Representative.

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