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Behavioral Health Services Member Services
1-888-251-0083
1-877-877-3580 (TTY)

Monday - Friday, 8AM - 5PM
In urgent or emergency situations,
staff is available 24 hours a day,
7 days a week.

2007 Informational Articles

Below are links to various articles that you may find interesting.

Title	Last Updated
Members' Rights and Responsibilities	05/03
Improving Member Satisfaction	12/06
Preventive Health Update	12/06
Provider Benchmarking	12/06
You are Entitled to Timely Access to Practitioners	12/06
Responding to Elder Abuse	07/05
The Importance of Education in Your Treatment Process	5/02
UPMC Health Plan Behavioral Health Services's Quality Improvement Program	5/02
New Technologies in Behavioral Health Care	5/02
Prohibiting Financial Incentives for Utilization Management	5/02
Your "Protected Health Information (PHI)"	5/02
External Appeals for Utilization Management Decisions	5/02
Behavioral Health Care Resource Listing	12/06
Alcohol Use: Do You Know All of the Risks?	7/04
Behavioral Health Practice Guidelines	5/05
Coordination of Care with your Primary Care Physician	5/05
Member Safety	5/02

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