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URAC
NCQA

Secure Sites for HealthChoices Providers

Community Care ePortal
This site is for providers who serve members in HealthChoices counties, the ALDA program, or the ALMH program. Providers may submit select authorizations electronically (including OPR), view comprehensive authorization reports, and submit POMS surveys.

Click here for the ePortal Getting Started Guide for Facilities.
Click here for the ePortal Getting Started Guide for Practitioners.

Provider Online Claims
This site is for providers who serve members in HealthChoices counties or the ALDA program. You can use it to submit and review claims online.

For Provider Online password issues please email CCBH_ProvClaims@ccbh.com. Do not forward emails to the above address concerning issues other than resetting your Provider Online password.

For questions related to obtaining access to Provider Online, billing and/or claim questions, please call: 1-888-251-2224.

If you need to escalate a claim issue please contact your Project Coordinator directly:

Community Care Project Coordinator/County affiliation:
Allegheny and ALDA: Judith Lowry, 412-667-5508
Berks, York/Adams and Chester: Darlene Bruce, 412-454-2627
Erie and Blair: Marianne Pavlovic, 412-667-5536
North Central: Eileen Sninsky, 412-667-5578
Northeast, Lycoming/Clinton: Patti Wypych, 412-454-2644

Click here for instructions on how to sign up to use the online claims system.