UPMC Health Plan
Members
Miembros de
HealthChoices
HealthChoices
Members

Provider Resources

Welcome+ HealthChoices ResourcesUPMC Health Plan
Behavioral Health
Services Resources
Act 62 Resources + Member Help CenterProvider Network
Development
+ Secure SitesContact Information for Community Care+ Recovery Institute

Provider Line
1-888-251-2224

Monday - Friday, 8AM - 5PM
In urgent or emergency situations, staff members are available 24 hours a day, 7 days a week.

Contact Information


Department / Function Phone Fax
Community Care
General Information / Main Switchboard
412-454-2120 412-454-2177
Member Services for Providers
Member Emergencies
Member Referrals
Information and Education
Member Complaints and Grievances;
888-251-2224 888-251-0087
Member Services
(for Members only)
Member Emergencies
Member Referrals
Information and Education
Member Complaints and Grievances
Click here 888-251-0087
Care Management
Acute Care/Outpatient Referrals
Authorizations
Notification/Registration of Treatment
Continued Stay Review Authorization
Discharge Planning
Comprehensive Case Management
Medical Determination Grievances
Questions about Utilization Management
888-251-2224 888-251-0087
Network Development and Management
Provider Applications/Contracts
Credentialing
Provider Education
Provider Satisfaction
Address Changes
Provider Complaints
888-251-2224 888-251-2177
Claims
Status of Claims Payment
Resolution of Claims Payment
888-251-2224 800-753-8744

Mailing Addresses

Department / Function
General Correspondence
Community Care Behavioral Health Organization
Suite 1300
339 Sixth Ave.
Pittsburgh, PA 15222
HealthChoices Claims Submission
Community Care Behavioral Health Organization
P.O. Box 2972
Pittsburgh, PA 15230