HealthChoices
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HealthChoices
UPMC Health Plan
Members

Provider Resources

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Provider Resources - Contact Information Contact Information for Community Care+ Secure Sites

Provider Line
1-888-251-2224

Monday - Friday, 8AM - 5PM
In urgent or emergency situations,
staff is available 24 hours a day,
7 days a week.

Contact Information


Department / Function Phone Fax
Community Care
General Information / Main Switchboard
412-454-2120 412-454-2177
Member Services for Providers
Member Emergencies
Member Referrals
Information and Education
Member Complaints and Grievances;
888-251-2224 888-251-0087
Member Services
(for Members only)
Member Emergencies
Member Referrals
Information and Education
Member Complaints and Grievances
Click here 888-251-0087
Care Management
Acute Care/Outpatient Referrals
Authorizations
Notification/Registration of Treatment
Continued Stay Review Authorization
Discharge Planning
Comprehensive Case Management
Medical Determination Grievances
Questions about Utilization Management
888-251-2224 888-251-0087
Network Development and Management
Provider Applications/Contracts
Credentialing
Provider Education
Provider Satisfaction
Address Changes
Provider Complaints
888-251-2224 888-251-2177
Claims
Status of Claims Payment
Resolution of Claims Payment
888-251-2224 800-753-8744

Mailing Addresses

Department / Function
General Correspondence
Community Care Behavioral Health Organization
One Chatham Center, Suite 700
112 Washington Place
Pittsburgh, PA 15219
HealthChoices Claims Submission
Community Care Behavioral Health Organization
P.O. Box 2972
Pittsburgh, PA 15230