| Department / Function |
Phone |
Fax |
Community Care
General Information / Main Switchboard |
412-454-2120 |
412-454-2177 |
Member Services for Providers
Member Emergencies
Member Referrals
Information and Education
Member Complaints and Grievances;
|
888-251-2224 |
888-251-0087 |
Member Services
(for Members only)
Member Emergencies
Member Referrals
Information and Education
Member Complaints and Grievances
|
Click here |
888-251-0087 |
Care Management
Acute Care/Outpatient Referrals
Authorizations
Notification/Registration of Treatment
Continued Stay Review Authorization
Discharge Planning
Comprehensive Case Management
Medical Determination Grievances
Questions about Utilization Management |
888-251-2224 |
888-251-0087 |
Network Development and Management
Provider Applications/Contracts
Credentialing
Provider Education
Provider Satisfaction
Address Changes
Provider Complaints
|
888-251-2224 |
888-251-2177 |
Claims
Status of Claims Payment
Resolution of Claims Payment
|
888-251-2224 |
800-753-8744 |
| Department / Function |
General Correspondence
Community Care Behavioral Health Organization
One Chatham Center, Suite 700
112 Washington Place
Pittsburgh, PA 15219 |
HealthChoices Claims Submission
Community Care Behavioral Health Organization
P.O. Box 2972
Pittsburgh, PA 15230 |
