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Company Overview

Community Care Behavioral Health Organization (Community Care), a non-profit, federally tax-exempt, behavioral health managed care organization (BH-MCO), manages behavioral health services for nearly one million members whose health coverage is sponsored through Medicaid, Medicare and commercial  plans.

Incorporated in 1996, our mission is to improve the health and well-being of the community through the delivery of clinically effective, cost-efficient, and accessible behavioral health services. Our vision is to improve the quality of services for members through a stakeholder partnership focused on outcomes.  We believe that quality is measured by the improved health of our members, which translates to higher functioning in the community.

Community Care believes that the highest quality services are best provided through a not-for-profit partnership with public agencies, experienced local providers, and involved members and families.  We continually strive to improve the quality of services for our members. 

With a network of approximately 2,000 behavioral health providers and headquartered in Pittsburgh, Pennsylvania, Community Care is the only BH-MCO with contracts in every Pennsylvania HealthChoices region (Southeast, Southwest, Northeast, North Central, and Lehigh-Capital).  Community Care manages behavioral health care for nearly 600,000 Medicaid managed care enrollees in both urban and rural settings – more than any other BH-MCO in the Commonwealth. We currently manage approximately $600 million in medical services and administrative revenue.

With nearly 500 employees, Community Care has multiple offices that serve the five HealthChoices regions; in the Lehigh-Capital region (Camp Hill, Pennsylvania), Northeast region (Scranton/Wilkes-Barre, Pennsylvania), North Central region (State College, Pennsylvania; Dubois, Pennsylvania; and Tobyhanna, Pennsylvania), Southwest region (Pittsburgh, Pennsylvania), and Southeast region (Exton, Pennsylvania).